The situation
A local Omaha business came to us in the worst kind of emergency: their servers had been hit by Qilin, one of the more aggressive ransomware operations active today. Files across the network had been encrypted, day-to-day operations were frozen, and a ransom note was demanding payment for a decryption key.
The gut-punch came next: the backups they were counting on had been compromised in the same attack. The safety net they thought they had wasn't there.
What we did
Paying the ransom was the last resort, not the first. We went to work on recovery:
- Contained and preserved the scene. Isolated affected systems, imaged the drives, and worked only from forensic copies so nothing was altered or lost.
- Analyzed the encryption. Studied exactly how Qilin had encrypted the files — which sections of each file were touched and which were recoverable.
- Recovered from every available source. Rebuilt critical documents and records by combining partially-recoverable files, system artifacts, and alternative on-disk sources the attackers overlooked.
- Rebuilt and hardened. Stood their environment back up on clean systems with backups and monitoring done properly — so a second hit can't repeat this.
The outcome
We recovered the client's critical business data and got them operational again — without simply handing a criminal group whatever they demanded. Just as important, they walked away with a backup and security posture that actually protects them going forward.
Most Omaha IT companies have never handled a real ransomware recovery. Ask them for a documented one — then ask us.
Client details are anonymized to protect their privacy. Full technical documentation is available on request under NDA.
When did you last test your restores?
If you're not 100% sure your backups would survive an attack, let's find out before someone else does. Free backup audit — no sales pitch.